Privacy Policy

Privacy Policy

Welcome to Flawless-up. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.flawless-up.com, make a purchase, or interact with our services. By using our site, you agree to this Privacy Policy.

1. Data Controller

Flawless-up
38, Rue de Montmorency, 95350 Saint-Brice-sous-Forêt, France
Email: wonderfullshop25@gmail.com
VAT ID: FR2091519803

2. Personal Data We Collect

  • Identity & contact: name, address, email, phone
  • Order & payment details (processed by secure payment partners)
  • Order history and preferences
  • Technical data: IP address, device, browser, pages viewed
  • Cookies and similar technologies (see Cookie Policy)
  • Marketing preferences (if you subscribe)

3. How We Use Your Data

  • Process and deliver your orders
  • Provide customer support and communicate with you
  • Send transactional notifications (order, shipping, updates)
  • Improve our website, products, and user experience
  • Prevent fraud and comply with legal obligations
  • Send marketing communications with your consent

4. Legal Bases (GDPR)

  • Consent (e.g., marketing, certain cookies)
  • Contract (to fulfill and deliver your order)
  • Legal obligation (tax, accounting, compliance)
  • Legitimate interest (site security, service improvement)

5. Sharing Your Data

We share data only with trusted providers necessary to run our business:

  • Shopify Inc. (store platform and hosting)
  • Payment processors (secure transactions)
  • Shipping and logistics partners
  • Analytics and marketing tools (only where consented)

We do not sell or rent your personal data.

6. Retention

We keep your data only as long as needed for the purposes above or as required by law. Afterwards, we delete or anonymize it securely.

7. Shopify Hosting

Our store is hosted by Shopify Inc., 150 Elgin Street, Suite 800, Ottawa, ON, Canada. Your data may be stored on Shopify’s secure servers. Learn more: Shopify Privacy Policy.

8. Cookies

We use cookies to improve your browsing experience, measure performance, and personalize content. Manage cookies via your browser settings. Details in our Cookie Policy.

9. Security

We implement reasonable technical and organizational measures to protect your data. However, no internet transmission is 100% secure.

10. Your Rights (GDPR)

You may:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time (for consent-based processing)

To exercise these rights, contact: wonderfullshop25@gmail.com.

11. International Transfers

Your data may be processed outside the EEA (e.g., by Shopify or providers). Such transfers follow GDPR safeguards (e.g., Standard Contractual Clauses).

12. Marketing Communications

If you opt in to emails or SMS, you can unsubscribe at any time via the link in our messages or by contacting us.

13. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the new version on this page with a revised “last updated” date. Continued use of our Services after changes constitutes acceptance.

14. Contact

Questions about this policy or your data?
Flawless-up
Email: wonderfullshop25@gmail.com
Address: 38, Rue de Montmorency, 95350 Saint-Brice-sous-Forêt, France
Phone: +33 7 51 18 48 95

Last updated: October 17, 2025